Express Employment Professionals St. Louis Metro
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Associates Info Hub

Your hub for benefits, attendance guidelines, and workplace values. Everything you need to succeed with Express.

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Maryland Heights Pagedale St. Peters
  • Calling off?(314) 692-0600Call at least 2 hours before your shift(NO CALL OFFS IN FIRST 30 DAYS)
  • PaydayEvery FridayFor last week's hours (Mon–Sun)
  • Payroll work weekMon – SunMonday through Sunday
  • Office hoursMon – Fri8:00 AM to 5:00 PM CST

Attendance Reminder

  • No call-offs in the first 30 days of an assignment.
  • Must CALL (314) 692-0600 at least 2 hours before your shift. Texting is not enough.
  • After hours: leave a voicemail. Voicemails are checked daily.
  • No Call / No Show results in no future placement.

No Call / No Show = No Future Placement

Call (314) 692-0600

Getting Paid

How the payroll week works, when you get paid, and how your pay reaches you.

1Payroll Work Week

  • Our payroll work week runs Monday through Sunday.

2Payday

  • Payday is every Friday.
  • You are paid for hours worked during the previous payroll week (Monday through Sunday).

Because pay is always a week behind, you may not receive a check your first week of work.

3Pay Options

  • Your pay method is selected and documented during onboarding.
  • Paper check is not a pay method you can select during onboarding.
  • Paper checks are issued only when your selected pay method is not yet active or in other limited situations.
  • Direct Deposit
  • Pay Card / Debit Card
  • Paper Check is not a selectable pay method

4Direct Deposit

  • You may see a $0.01 bank verification deposit.
  • Activation may take up to 3 weeks, depending on your financial institution.
  • If direct deposit is still processing on payday, you may receive a paper check until it becomes active.

5Pay Card / Debit Card

  • You may activate your card after 3 business days.
  • Pay loads to the card every Friday once it is active.
  • Use Allpoint ATMs to help avoid ATM fees.
  • A paper check is not a selectable pay option during onboarding.

Attendance & Call-Offs

Reliability is how you earn long-term assignments, get hired on, and stay eligible for future placements.

7First 30 Days: Attendance

  • No call offs during the first 30 days of an assignment.
  • Your first week is especially important for earning a long term assignment.
  • Perfect attendance and reliability affect your success on the assignment, your potential to be hired by the client, and your eligibility for future placements.

8Call Off Procedure

  • No call offs during the first 30 days of an assignment (see Section 7).
  • After 30 days, if you cannot report to work, call Express at (314) 692-0600 at least 2 hours before your shift.
  • Follow the instructions provided by the attendance representative.

9Texts Do Not Count as a Call Off

  • A text message is not proper call off notification.
  • You are responsible for calling Express and following the proper attendance procedure.

10No Call / No Show

  • Failing to properly notify Express that you will not report to work may be considered a No Call / No Show (NCNS).
  • An NCNS may end your assignment and affect your eligibility for future placements.

On the Job

Rules that apply at every client site.

11Cell Phone Policy

  • Your phone must be put away during working hours unless the client specifically authorizes its use.
  • Use it only during approved breaks or as the client permits.
  • Not following the client's policy may result in corrective action or removal from the assignment.

12Zero Tolerance: Marijuana Use

  • Using, possessing, or being under the influence of marijuana in any form (smoking, vaping, edibles) during work hours is strictly prohibited.
  • This includes breaks and meal periods, and applies anywhere on client property, including parking lots and vehicles.
  • Legal status does not change this policy.
  • Any violation will result in immediate removal from the assignment and may end your eligibility for future placements.

13Zero Tolerance: Marijuana Odor

  • Reporting to work, or returning from a break, with a noticeable marijuana odor is not permitted.
  • If a client or Express staff member notices a marijuana odor, you will be removed from the assignment.
  • Removal for odor may affect your eligibility for future placements.

Express Values

Professionalism

  • Bring positivity and a good attitude
  • Stay calm and respectful in disagreements

Responsibility

  • Know your role and station
  • If it's in your hands, it's your responsibility
  • Be on time, people are counting on you

Integrity

  • Be truthful, dependable, and consistent
  • Follow all workplace rules (e.g. no cell phones)
  • Be a team player, help others when you can

Associate Health Benefits

Optional medical, dental, vision, disability, and term-life coverage. Includes an Employee Assistance Program (EAP) for confidential counseling, financial, and wellness support. 401(k) eligibility may apply.

  • Health plans start at$19.98/wk
  • Dental from$5.40/wk
  • Vision from$2.42/wk

How do I enroll or ask questions?

Call 1-866-798-0803, or visit standalone.verisourcesvc.com (Access Code: 141206800).

Access Code 141206800
Enroll Online Call Benefits: 1-866-798-0803

Your Associate Policy Acknowledgement

Policies 1–13 above are the same ones reviewed with you at onboarding, where you initialed each section. By signing, you acknowledged that:

  • I have read or had these policies explained to me.
  • I have had the opportunity to ask questions.
  • I understand Express Employment Professionals' payroll, attendance, cell phone, professional conduct, and workplace readiness expectations.
  • I agree to follow the policies and procedures outlined above.

Questions about any policy? Call (314) 692-0600 or email us.

Calling off? Call (314) 692-0600 (NO CALL OFFS IN FIRST 30 DAYS)